🌐 Shivon Global – Terms & Conditions

Last Updated: November 2025

Welcome to Shivon Global.
By accessing or using our website www.shivonglobal.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

🧾 1. Acceptance of Terms

By visiting or making a purchase on our website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with any part of these terms, please do not use our website or services.

🏢 2. About Shivon Global

Shivon Global is an Indian e-commerce platform that offers divine, digital, and lifestyle products.
Our goal is to provide quality, authenticity, and spiritual value with every product.

💻 3. Website Usage

You must be 18 years or older to make purchases on our website.
You agree to use the website only for lawful purposes.
You are responsible for maintaining the confidentiality of your account credentials.
Unauthorized use, hacking, or data scraping is strictly prohibited.

🛍️ 4. Product Information

We strive to display accurate product images, descriptions, and prices.
However, minor variations in color or packaging may occur due to lighting or manufacturing changes.
Shivon Global reserves the right to modify, update, or discontinue any product at any time without notice.

💰 5. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
Shivon Global reserves the right to revise prices at any time.
Payments can be made through secure gateways (UPI, Debit/Credit Cards, Net Banking, Wallets, etc.).
In case of failed transactions or deductions without order confirmation, please contact support@shivonglobal.com.

🚚 6. Shipping & Delivery

Orders are processed as per our Shipping Policy.
Delivery times may vary depending on your location, courier partner, and external factors (weather, holidays, etc.).
Shivon Global is not liable for delays beyond our control once the order has been dispatched.

🔁 7. Return, Refund & Cancellation

Returns, refunds, and cancellations are handled according to our official Return & Refund Policy.
Refunds are issued only after product inspection and approval.
Cancellations are accepted before shipment.

🔒 8. Privacy & Data Protection

We respect your privacy.
All personal data collected during registration or checkout is processed as per our Privacy Policy.
We do not sell or share your data with third parties without consent.

⚠️ 9. Limitation of Liability

Shivon Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We are not responsible for misuse of products or any loss resulting from inaccurate information provided by the customer.

⚖️ 10. Intellectual Property

All logos, product images, designs, and content on this website are the exclusive property of Shivon Global India Pvt. Ltd.
Copying, redistributing, or reproducing any part of this website without written permission is prohibited.

💬 11. User Reviews & Feedback

By submitting feedback or product reviews, you grant Shivon Global the right to use, reproduce, or display such content for promotional or testimonial purposes.
Reviews should not contain offensive, false, or misleading statements.

🧾 12. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
In case of disputes, jurisdiction will lie with the courts of Lucknow, Utter Pradesh.

📧 13. Contact Information

For queries or complaints regarding these Terms, contact us:
📧 Email: support@shivonglobal.com
📞 Phone: +91-8115908093
🌐 Website: www.shivonglobal.com

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